接纳与理解
本网站为 Swanky Morocco 所有，其合法注册地点位于摩洛哥瓦尔扎扎特。
请阅读这些条款和条件，在与 Swanky Morocco 签订服务合同时，必须接受这些条款和条件。
通过任何方式向 Swanky Morocco 进行的所有预订和付款的退款，均需遵守以下条款和条件。
除非您理解并同意以下条款和条件，否则不得通过我们的网站确认任何预订和/或签订任何服务合同。
一旦我们收到您的付款，我们将理解您已阅读并理解适用于该付款的条款和条件。
如有任何疑问，请在进行任何付款和/或确认前与我们联系。
价格和货币
我们网站上显示的价格以欧元和美元为单位（如另有说明则除外）。
预订和付款
为确认预订，需支付相当于总价20%的定金。最终余额必须在到达行程起点日期前30天内支付给Swanky Morocco。如果未能在截止日期前支付最终余额，Swanky Morocco保留取消预订的权利。对于在到达起点日期前不到30天预订的订单，必须在到达日期之前全额支付。
您可以选择使用信用卡（Paypal）或银行转账付款。
Payments made by credit card are subject to a 2.5% surcharge.
Payments made by bank transfer are not subject to any surcharge. Swanky Morocco will take as payment for the contracted services, the amount actually credited to your bank account free of transfer fees charged by issuing and correspondent banks. Any difference that may arise will be the responsibility of the client to settle it through the available means of payment.
预订修改
In case of requesting a modification of a confirmed reservation, Swanky Morocco reserves the right to apply a minimum charge of 50€ as an administrative fee.
取消
如果您需要在抵达日期前超过30天取消已确认的预订，您有权获得已支付金额的退款，但需扣除250欧元的取消费。如果您支付的金额不足250欧元，则不予退款。
如果您需要在抵达日期前30至20天之间取消已确认的预订，取消费将相当于所订服务总价的25%。
如果您需要在抵达日期前20至10天之间取消已确认的预订，取消费将相当于所订服务总价的50%。
In case you need to cancel a reservation that is confirmed between 9 days prior to the arrival date, the cancellation fee will be equivalent to 100% of the value of the contracted services.
退款
Those activities and tours booked by Swanky Morocco as part of the services you have contracted and that cannot be carried out due to weather conditions, will be fully refunded.
This refund does not apply to cancellations due to acts of God or force majeure (war, terrorism, state of siege, natural or nuclear disasters, epidemics, quarantine, customs or medical regulations, fire, labor disputes or strikes, etc.).
In the case of contracting travel programs, there shall be no right to reimbursement for services included and/or contracted not used during the same by decision of the clients/passengers, such as lodging expenses, car rentals, tours, etc.
价格变化
All prices are subject to changes and variations. In the event of a possible fluctuation of prices, rates, taxes or any other item that affects part or all of the price of the contracted services, Swanky Morocco will inform you of such variation or fluctuation as far in advance as possible.
The changes and/or variations in the prices originated in the reasons indicated in the previous paragraph must be paid by the clients/passengers prior to the beginning of the contracted services.
网站
The information contained in our website is basically informative and illustrative of the services we offer, and may eventually contain errors or involuntary omissions, arising during the loading of such information. Swanky Morocco is not responsible for any such errors, omissions or failure to update such information.
更改和取消
Due to the fact that reservations are generally made significantly in advance, it may eventually become necessary to make changes or modifications to the contracted services. In such case, you will be notified about such changes in price, route, itinerary, hotel, transportation, etc. If such variation or modification generates any inconvenience that makes it impossible to use the contracted services, you will not be obliged to go ahead with the reservation and you will be entitled to a refund of the amount paid.
Swanky Morocco reserves the right to change and/or cancel confirmed reservations due to security related issues, adverse weather conditions or other operational issues. You will be notified of such changes as far in advance as possible. If changes to confirmed reservations cause you any inconvenience that makes it impossible for you to use the contracted services, you will not be obliged to proceed with the reservation and you will be entitled to a refund of the amount paid.
Swanky Morocco, its employees, collaborators and/or associated companies shall not be obliged to make any compensation when modifications or cancellations are made due to acts of God or force majeure (war, terrorism, state of siege, natural or nuclear disasters, epidemics, quarantines, customs or medical regulations, fires, labor disputes or strikes, etc.). Neither shall there be any liability on the part of Swanky Morocco and/or its collaborators and/or employees and/or associated companies for problems caused by technical failures, delays or cancellation of flights, or for changes in travel due to health or safety reasons of the clients/passengers.
住宿和膳食
In all cases the prices of the tours and programs are calculated using double occupancy accommodations, with private facilities and in hotels of the categories mentioned in the respective programs. Please ask us for specific prices for people traveling alone (single basis) or in the case of three or more people traveling together.
Programs do not include pre-registration for use of rooms (‘early check in’) earlier than the usual check in time or for use after check out time of hotels and accommodations (‘late check out’).
Programs do not include meals and beverages, unless expressly mentioned otherwise.
其他费用包含：
Transportation, general admissions, guided or autonomous visits, tours and other complementary services are only included when expressly mentioned in the programs. Anything not expressly included in the respective programs is excluded.
个人消费
Expenses of a personal nature of the clients/passengers, such as telephone calls, laundry, gratuities/gratuities, services requested in the room, optional tours, beverages, etc. are not included and will be at your expense and contracted under your responsibility.
旅游保险
No travel insurance is included in the cost of the services contracted with Swanky Morocco. As for any other trip abroad or outside your usual place of residence, it is highly recommended that all clients/passengers take out travel insurance to protect them against charges for cancellation of flights or other means of transportation, loss or damage of luggage or other personal effects, accidents or health problems, or any fortuitous event that may arise during your trip. Please consult our sales agent if you have any doubts.
机票
International or domestic air tickets necessary to carry out the contracted services are not included in any of our programs (unless otherwise stated).
Departure or entry taxes (departure tax or boarding taxes)
The programs exclude international and/or domestic departure or entry taxes. International departure or entry tax must be paid before proceeding with immigration and customs procedures. Please check with the operator with whom you are contracting international and/or domestic transportation services for current rates.
Passports, Visas and other necessary Documentation
It is the responsibility of the clients/passengers to have the correct and valid travel documentation. Swanky Morocco does not provide official information on visa requirements or documentation.
行李
On domestic flights there are minor baggage allowances. Excess baggage charges are the sole responsibility of the clients/passengers. Please consult the information provided by the airline and/or the operator with whom you have contracted the air transportation services regarding baggage allowance and extra charges for excess weight and/or number of bags.
问题和不便的通知
If any problem or inconvenience should arise during your trip, it is very important that you inform us immediately so that we can assist you in resolving it and minimize possible adverse effects. If for any reason you are unable to inform us of the problem, please inform us in writing within 30 days of arrival in your country, providing all the information you consider relevant. If possible, we will assist you in every possible way to find a solution to the problem.
特殊需求
奢华摩洛哥承诺尽一切努力满足任何特殊需求（例如特殊饮食、特殊需求人士等），并在预订时将您的要求告知供应商。请务必尽可能详细并提前向我们沟通这些特殊需求。
独立承包
客户/乘客自行发起的任何合同或安排，均由其自行承担全部责任和费用。奢华摩洛哥对这些安排不承担任何责任或报销。
责任与范围
This website is the property of Swanky Morocco, who will make all necessary efforts and within its reach for the proper management and organization of reservations of programs, tours and other services offered on the website. The images shown on the site are included for illustrative purposes only and may not match, in all cases, with the places included in the programs.
Swanky Morocco shall not be liable for the consequences of any wrongful or negligent acts, omissions, or for the failure of one or more of the services managed by its suppliers, such as transportation, hotels, cruises, or any other activities and/or services not directly owned or controlled by Swanky Morocco.
Swanky Morocco shall not be liable in any way for any loss, injury, death or damage to persons and/or property arising out of or caused directly or indirectly by accidents related to weather, earthquakes, tsunamis, fires, breakdown of machinery or equipment, acts of government or other authorities, wars declared or undeclared, strikes, riots, thefts, epidemics, quarantines, medical or customs regulations, terrorist activities or any other acts, omissions, or conditions beyond our control. Neither Swanky Morocco nor its associates shall be liable for any additional expenses or charges arising from the liability and/or negligence of the clients/passengers contracting the services offered, nor as a consequence of the aforementioned causes.
Swanky Morocco shall not be liable for any loss, injury, death or damage to persons and/or property, nor for accidents that may occur when using any of the services provided by Swanky Morocco and/or its suppliers.